Your questions answered.
How much does it cost?
$149.95/mo for the first three months, then $199/mo. No per-stop fees, no percentage of collections. One prevented bad debt pays for Route Balance for a year. See our pricing page for full details.
Who controls my data?
You do. Your data is yours. Route Balance imports your business system exports and runs analysis on them. It doesn't modify your source systems. Request a full data export or deletion at any time.
What happens if I cancel?
Cancel anytime. No contracts. You can export your data within 30 days of cancellation. After that, data is deleted per our privacy policy.
How long does onboarding take?
Most dealers have the cockpit loaded with real data within one day. You'll upload your first business export, connect Stripe if you want payment links, and you're live. We walk through setup on a call.
What data do you need from me?
A field business system export (customer balances, aging, stop history) and a route manager export (account details). You probably already run these for your own records. Route Balance imports them and builds the cockpit from what they contain.
Do you work with my existing payment processor?
Payment links use Stripe. If you already have a Stripe account, connect it and you're done. If not, setting one up takes about 10 minutes.
How fast do you respond to support questions?
Same business day for most things. Our team answers support directly. No ticket queue, no bot.
Does it work on iPad?
Yes. Route Balance runs in Safari on iPad as a full-screen web app. Installs to your home screen. No App Store required.
Does it work on Android?
Yes, via Chrome. Install to home screen from the browser menu.
What about multi-franchise pricing?
Solo covers one franchise (one dealer number) at $199/mo. A second franchise adds $129/mo. At three franchises you auto-upgrade to Multi at $349/mo flat — same coverage, more seats, driver roles, and a year of audit log. Five franchises moves you to Fleet at $699/mo. See the pricing page for the full breakdown.
How is my data secured?
Your data is isolated from every other operator's. Card numbers never touch us. They go directly to your payment account. Everything moves over encrypted connections.
Ready to get started?
Apply for the pilot and experience Route Balance with your actual data.