Your questions answered.
How much does it cost?
Pilot seats are free. No card. If you stay after the pilot, we agree a price together in writing — Route Balance never bills you automatically. We don't take a cut on payments.
Who controls my data?
You do. Your data is yours. Route Balance imports your business system exports and runs analysis on them. It doesn't modify your source systems. Request a full data export or deletion at any time.
What happens if I stop?
Stop anytime. You can export your data within 30 days of stopping. After that, data is deleted per our privacy policy.
How long does onboarding take?
We load your first business export with you on a call. Connect Stripe if you want pay links.
What data do you need from me?
A field business system export (customer balances, aging, stop history) and a route manager export (account details). You probably already run these for your own records. Route Balance imports them and builds Today, Prelist, and Customers from what they contain.
Do you work with my existing payment processor?
Payment links use Stripe. If you already have a Stripe account, connect it and you're done. If not, setting one up takes about 10 minutes.
How fast do you respond to support questions?
We answer support from the team. The app also has a Support & Ideas page. Aim is same business day for most things.
Does it work on iPad?
Yes. Route Balance runs in Safari on iPad as a full-screen web app. Installs to your home screen. No App Store required.
Does it work on Android?
Yes. Install it to the home screen from the browser menu.
How is my data secured?
Your data is isolated from every other operator's. Card numbers never touch us. Stripe handles them. Everything moves over encrypted connections.
Ready to get started?
Apply for the pilot and experience Route Balance with your actual data.